Privacy Policy
The websites, hkmmumbai.org, hkmmumbai.com, hkmlife.org, hkmlife.com, hkm.org.in are owned and operated by Hare Krishna Movement, Mumbai. In this Privacy Policy, “we”, “us” and “our” refer to Hare Krishna Movement.
We recognize that you may be concerned about the information we collect from you through our website and how we treat that information. We are committed to ensuring that your privacy is protected. This Privacy Policy is effective from May 25, 2022. This policy describes what information we collect from you, why we collect it, how it is used, protected and retained as well as your choices regarding this information. If you have any questions, comments and concerns about this Privacy Policy, or any requests concerning your personal data, you may contact us at:
Hare Krishna Movement
D-401, GHP Trinity Housing Society, Near Hiranandani Hospital Road, Powai, Mumbai, Maharashtra - 400076
Phone: +91 89763 82249, +91 84520 88749
Email: [email protected]
Personal Information
We respect your privacy when you visit our website. At our site, we do not collect personally identifiable information unless you provide it to us voluntarily. To access the content of the website you need not register or provide your personal information. We do not sell or trade such information collected to third parties. Also we do not share such information with third parties unless authorized by the person submitting the information or when required by law.
Donations
When you make a donation through our online donation page, we collect your name, mobile number, e-mail address, postal address, pan. We use this information to acknowledge the receipt of your donation and provide tax exemption certificates wherever applicable.
Donor’s Personal Data
We retain your personal information that we collect at the time of your online donation, as long as it is required for statutory or legal purposes. We use your personal information only for the purposes for which it is meant. However, you can also opt not to receive our communications related to our temple festivals, events, special offers and various other opportunities for volunteering in our temple, and we use your personal data for these communications.
Enquiries (Contact us)
When you send us an enquiry through the ‘Contact us’ page, we collect your name, phone number, and email id along with your enquiry to communicate with you and answer your questions.
Communications
When you make a donation through our platform, you grant us permission to contact you via various communication channels, including WhatsApp, Email, SMS, and other relevant methods. This allows us to keep you informed about upcoming festivals, special events, online contests, and related updates. Please note that you have the option to unsubscribe from these notifications by using the provided links in the messages or by contacting us directly at [email protected] or +91 89763 82249.
Refund Policy
Refunds are exclusively applicable in cases where a chargeable session/program remains unaccessed. Prior to initiating a refund request, we kindly request you to contact the program coordinator. Refunds will be processed within 10-15 working days. For any inquiries, please direct correspondence to [email protected].
Third party tools
We use the following third party tools in our site for various purposes as explained below.
Payment Gateways: RazorPay, Instamojo & PayU Money
Analytics: Google Analytics, Google Tag Manager
Google Analytics / Google Tag Manager (for Analytics)
We use Google Analytics / Google Tag Manager to analyze and evaluate the use and performance of our website in order to improve your online experience and take up necessary steps needed to further our objectives. Google Analytics / Google Tag Manager collects non-personal data that may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your website visit. This data is used in research and analytics to determine the popularity of our website content, measure the effectiveness of advertising campaigns, analyze site traffic and trends, and to understand the online behaviors and interests of our website visitors.
Security
We are committed to ensure that the information you share with us is secure. In order to protect your data from unauthorized access or disclosure, or unlawful processing and against accidental loss, destruction or damage we have put in place suitable physical, electronic and managerial procedures.
Cookies
The third party tools that we use in our website as mentioned above may use cookies to automatically collect your non-personal information. Cookies are small text files a website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If you don’t want information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Blocking cookies will have a negative impact on the performance of the third party tools and consequently you may not be able to use some of the features of our website.
External Links
Our website may contain links to other websites of interest. The fact that we have provided a link to a site is not a representation, an endorsement, authorization, sponsorship, or affiliation with respect to such site, its contents, its owners, or its providers unless we expressly state otherwise. There are risks associated with using any information, software, or products found on the internet, and we caution you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the internet. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that we are not responsible for the privacy practices of those sites regarding the collection and use of your personal information.
Amendments to this Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. We encourage you to periodically review this policy for the latest information on our privacy practices. If we decide to use your personally identifiable information in a manner significantly different from that stated at the time of collection, we will notify you through e-mail and will not use your information in the new manner unless your express permission is granted. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner.
Data Retention
We seek to retain your personal information only as long as necessary to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in India may require us to keep contact information and contribution level of donors on a file.
Rights
You have certain rights with respect to the personal information we collect about you. Upon your request, we tell you what information we hold about you, we rectify any incomplete or inaccurate information and also restrict the use of your information. We will make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.
Sharing
Though we make a good faith effort to preserve your privacy, we may need to disclose your personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website or when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.